Terms & Conditions
TERMS AND CONDITIONS OF PURCHASE
By agreeing to the following terms and conditions, the following applies to all watches that are purchased on www.thewatchgiant.com .
All delivery times are only estimated, we cannot give 100% accurate times as outside factors can cause unforeseen delays, some example can include; dealerships producing and supplying watches at a slower rate, hence creating a backorder, watches being discontinued in the following days after purchase, watches being delayed or lost in the post (all watches are insured) etc.
All watch orders can be cancelled at any time before the watch reaches the customer, however, once the watch is posted by thewatchgiant any required cancellation will be met by the restocking fees shown on the site.
All watches are covered under warranty, the terms of this warranty can be found on the thewatchgiant site and at the bottom of this page.
Finally, customers must be aware that for the next day special delivery before 9am option to be carried out, thewatchgiant must have the watch physically in stock, while the website is constantly updated, we cannot account for a number of similar watch purchases within a small space of time, therefore if the watch is shown to be in stock there is a slight chance that we have just run out.
We encourage all customers to contact us if they have any questions, queries or have any concerns.
We are authorised dealers of Ice-Watches, Boccia, Ted Baker and Kenneth Cole. Therefore all of these brands come with a 2 year international warranty.
We are not authorised dealers of any of the others brands on our site and like with all other internet companies offering similar large discounts, we are not associated with them. While we get a full manufacturers warranty with the watch we do not pass this on to protect the identities of our suppliers, you are covered for the full amount of time specified on the individual product page.
We have the right to not accept returns after 7 days if the watch is not faulty, we reserve the right to charge 10% restocking fee on Tag Heuer models, Brietling Models, Omega Models and any special order watches, this is because we do not stock them and have limited time to return them to our suppliers. Therefore on the models mentioned whilst we will accept the watch back within 7 days of the customer signing you will be charged a 10% restocking fee. If you are unsure of the watch you are purchasing they are available at jewellers countrywide.